About KNMA

Established at the initiative of the avid art collector Kiran Nadar, the Kiran Nadar Museum of Art (KNMA) opened its doors to the public in January 2010, as the first private museum of art exhibiting modern and contemporary works from India and the sub-continent. Located in the heart of New Delhi, KNMA as a non-commercial, not-for-profit organization intends to exemplify the dynamic relationship between art and culture through its exhibitions, publications, educational, and public programs.

KNMA functions as both a museum and a learning space, bringing together artists, curators, educators, students, and the wider public through meaningful engagement with art and culture.

About the Role

The Assistant Manager/Deputy Manager – IT will be responsible for supporting the IT Manager in overseeing the day-to-day operations of the IT department. The role requires strong expertise in Windows Server administration and network infrastructure to ensure the stability, security, and efficient functioning of the organization’s information systems and network environment.

Key Responsibilities

• Manage and maintain Windows Server environments (AD, DNS, DHCP, Group Policy, etc.).
• Oversee network infrastructure including routers, switches, firewalls, and VPNs.
• Monitor system performance and troubleshoot issues related to servers, networks, and endpoints.
• Ensure data security, backup, and disaster recovery processes are in place and tested.
• Assist in planning and implementing IT policies, procedures, and best practices.
• Coordinate with vendors and service providers for IT-related procurement and support.
• Provide technical support and guidance to IT support staff and end-users.
• Maintain documentation for systems, processes, and network configurations.
• Participate in IT audits and ensure compliance with internal and external standards.
• Support IT projects including upgrades, migrations, and new implementations.

Required Skills & Experience

• Bachelor’s degree in computer science, Information Technology, or related field.
• 5+ years of experience in IT infrastructure management, with at least 2 years in a supervisory or managerial role.
• Strong hands-on experience with Windows Server 2016/2019/2022, Active Directory, and Group Policy.
• Proficiency in networking concepts (TCP/IP, VLANs, VPN, firewalls, etc.).
• Experience with virtualization platforms (e.g., VMware, Hyper-V).
• Familiarity with ITIL practices and service management tools.
• Excellent problem-solving, communication, and leadership skills.

Desirable Skills (but not Mandatory)

• Experience working in cultural institutions, museums, or similar environments
• Familiarity with IT asset management and ticketing tools
• Exposure to endpoint security and compliance tools
• Ability to handle high-pressure situations and prioritize tasks effectively
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Cisco Certified Network Associate (CCNA) or equivalent
• ITIL Foundation Certification

Competencies

• Accountability – taking ownership of work
• Decision-Making – ability to evaluate options and choose effectively 
• Work Ethic – reliability, discipline 
• Problem-Solving Ability – analytical thinking, logical approach
• Adaptability/Flexibility – handling change, learning quickly
• Teamwork & Collaboration – working well with others
• Time Management – prioritisation, meeting deadlines

What We Offer

• The opportunity to contribute meaningfully to one of India’s leading art institutions with a dedicated performing arts division.
• A mission-driven context that values research, critical thinking, and long-term cultural impact.
• Access to behind-the-scenes institutional processes – from program development to public engagement strategy.
• Meaningful engagement with artists, ideas, and diverse audiences.
• A workplace embedded in active contemporary cultural discourse.

How to Apply

All applications must be submitted to:
careers@knma.org